Privacy Policy – Relax With Me Online
Last Updated: August 17, 2025
Introduction
Welcome to Relax With Me Online, a nationwide repair and parts shop serving customers across the USA. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, request repairs, purchase parts, or engage with our services. We are committed to safeguarding your privacy and ensuring transparency in our operations.
Information We Collect
We may collect the following types of information:
– Personal Data: Name, email address, phone number, shipping address, and payment details when you place an order or request a repair.
– Usage Data: IP address, browser type, pages visited, and time spent on our site, collected via cookies and analytics tools.
– Repair and Purchase Data: Details about requested repairs (e.g., device model) or parts ordered (e.g., chargers, computer components), submitted via forms or support interactions.
How We Use Your Information
Your data is used to:
– Provide and improve our repair services and parts shop, including processing orders and scheduling repairs.
– Send order confirmations, shipping updates, or promotional emails about new parts or services, with an option to unsubscribe.
– Analyze site usage to enhance user experience, troubleshoot issues, and optimize our offerings.
– Comply with legal obligations, such as maintaining repair records.
Data Sharing and Disclosure
We do not sell your personal information. However, we may share it with:
– Service Providers: Third-party vendors (e.g., payment processors, shipping companies) who assist us under strict confidentiality agreements.
– Legal Requirements: Authorities if required by law or to protect our rights and those of our customers.
– Business Transfers: In case of a merger or acquisition, your data may be transferred, subject to this policy.
Cookies and Tracking Technologies
We use cookies to enhance functionality and track usage. These include essential cookies for secure transactions and analytics cookies to monitor site performance. You can manage cookie preferences via your browser settings. See our Cookie Policy for more details.
Data Security
We implement reasonable measures, such as encryption, to protect your information. However, no online system is entirely secure. If you suspect a data breach, contact us immediately at info@relaxwithme.online.
Your Rights and Choices
– Access and Update: Request to view or correct your data by emailing info@relaxwithme.online.
– Opt-Out: Unsubscribe from marketing emails via the link in each message.
– Deletion: Request data deletion, subject to legal retention periods (e.g., for warranty claims).
Children’s Privacy
Our services are not intended for individuals under 13. We do not knowingly collect data from children. If we learn of such collection, it will be deleted promptly.
Changes to This Policy
As the business evolves, this policy may be updated. Any revisions will be posted here with the new date, and continued use of the site after changes indicates acceptance of the updated terms. Regular checks are encouraged.
Contact Us
For privacy concerns, email info@relaxwithme.online or visit the Contact Us page. Responses are typically provided within a day, though weekends like this may extend to 48 hours.