Terms of Service – Relax With Me Online Repair Services
Last Updated: August 17, 2025Acceptance of Terms Welcome to Relax With Me Online, a nationwide repair service and parts shop serving customers across the USA. These Terms of Service govern your use of our repair services for electronic gadgets, mobile devices, and computer components. By requesting or utilizing our repair services, you agree to comply with these terms, our Privacy Policy, and Cookie Policy. If you do not agree, please refrain from engaging our services.
Service Description – Repair Services: We offer professional repairs including screen replacements, battery swaps, and component fixes for mobile devices and computers. – Parts Usage: Repairs may use new, refurbished, or customer-provided parts, as agreed upon during the service request. – Nationwide Coverage: Services are available across the USA, with shipping options for device drop-off and return.
Customer Responsibilities – Device Submission: Customers must provide accurate device details (e.g., model, issue) and ensure devices are free of hazardous materials or illegal content. – Backup Data: The team is not responsible for data loss during repairs. Customers are advised to back up data prior to submission. – Authorization: Repairs proceed only with customer approval of the estimated cost and timeline provided after initial assessment.
Service Fees and Payment – Estimates: A diagnostic fee of $20 may apply, credited toward repair costs if approved. Final costs will be quoted post-assessment. – Payment: Full payment is due upon completion of repairs, accepted via credit card, PayPal, or bank transfer. Prices are in USD and include applicable taxes. – Non-Payment: Unpaid repairs may result in device retention until payment is received, with a storage fee of $5 per week after 30 days.
Warranty and Liability – Warranty: Repairs carry a 90-day warranty against defects in workmanship, excluding damage from misuse or accidents. – Limitation of Liability: The team is not liable for indirect damages (e.g., data loss, downtime) beyond the repair cost, except in cases of gross negligence. Devices are repaired “as is” after assessment. – Risk: Customers assume risk during shipping to and from our facilities.
Termination of Services
The team may refuse or terminate repair services if terms are violated, devices pose safety risks, or payment is not arranged. Customers may cancel a repair request before work begins by contacting info@relaxwithme.online, subject to the diagnostic fee if applicable.
Governing Law
Governing Law
These terms are governed by the laws of the United States.
Changes to Terms
Changes to Terms
As the business evolves, these terms may be updated. Any revisions will be posted here with the new date, and continued use of our services after changes indicates acceptance of the updated terms. Regular checks are encouraged.
Contact Us
Contact Us
For questions or concerns about repair services, email info@relaxwithme.online or visit the Contact Us page. Responses are typically provided within a day, though weekends like this may extend to 48 hours.